blog.cat.wskazowki-ai-en-fr

Comment un chatbot IA réduit les tickets support de 80 %

2 June 2026  · 

Customer support is one of the biggest costs in any business. AIGoChat automatically answers repetitive questions, reducing support load by up to 80%.

Why do customers contact support? Over 70% of inquiries cover the same topics: return policies, delivery times, product availability. These are questions an AI chatbot can answer instantly, 24/7.

AIGoChat trains on your website, PDF documents, and knowledge base. When a customer asks a question, the chatbot searches your entire knowledge base and generates a precise answer based solely on your content.

Results after deployment: companies using AIGoChat report an average 80% reduction in support emails within the first month. Deployment takes less than 10 minutes.

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